Amazon automation software that integrates with Amazon enables you handle the whole Amazon order process from start to finish. It all begins with supplying correct inventory information to Amazon, which helps to avoid consumer frustrations caused by out-of-stock warnings and other issues. Automated order management systems (OMS), such as True Commerce Nexternal, may automatically import order data and transfer it straight to your company system, reducing the need for time-consuming data input on your part.
During the course of processing each transaction, marketplace integrations continue to provide crucial information to Amazon, such as shipment confirmation and anticipated delivery date, among other things. FedEx and UPS labels may be generated straight from the solution, which will help you complete your fulfilment process more quickly. Amazon automation businesses may save hundreds of hours each week by automating these operations, allowing them to devote more time to growing their Amazon sales.
Maintaining Accurate Inventory and Pricing is essential.
As more and more individuals make the transition to online shopping, you may find yourself struggling to keep up with the volume of orders. Inefficient, time-consuming, and potentially dangerous, manually checking orders and transferring information from Amazon to your business system is a costly and risky endeavour. This is especially true when dealing with volatile markets or large spikes in order volume, such as those experienced on Amazon Prime Day and Cyber Monday.
Customers Should be Educated
Many buyers find that purchasing anything online may offer them with the same level of gratification as completing a purchase in person. Some customers may check their email every day in the hopes of receiving an update on the progress of their purchase, and Amazon takes pleasure in providing constant, top-tier customer service. While Amazon will handle customer correspondence, it is your responsibility to give Amazon with the shipping confirmations and delivery information that it requires. Marketplace integrations send automatic notifications to Amazon at each stage of the fulfilment process, allowing your customers to receive timely status updates on their orders (and get even more excited about their orders).
Consumers who purchase online are used to receiving immediate responses. If a package is delivered today, they want to be notified of it immediately, not tomorrow. Customers are left waiting for your team members to manually check incoming orders, lookup order status information in your ERP system, and manually enter the information into Amazon Seller Central. Updating an order status in Amazon is another task that can be handled by automation, which means one less thing to worry about on your to-do list.
Provide “zero-day” handling time for all transactions.
Having the status of a Prime seller on Amazon has its perks. Amazon has more than 150 million prime members, many of whom are devoted to the program and only purchase items that are eligible for Prime shipping. Providing Prime delivery allows you to reach new client populations and so increase your sales and profit margins. Prime does have a catch, however, in that it will not accept extended delivery delays.